Shipping policy

Shipping Information

All orders are fully tracked. You will receive your tracking once dispatched. 

We aim to process all orders within 24 hours upon receiving your order, shipping can take up to 10 days including processing & quality check time before you get your new setup. 

We are continuously working with our team to improve our supply chain and will always strive to deliver your new remote setup to your doors as fast as possible. We thank you for your patience and being apart of our business early days. 

For assistance with regards to your shipment, please use the tracking reference provided from the order confirmation and contact team@ekranio.com if you require further assistance!